I love the this office is near my home and the actual doctor is great but the wait time is absolutely ridiculous!! My appointment was for 10am I’ve gone through several rounds of testing and the time as I wait in the lobby is nearly 2 hrs. My time is precious too. It’s getting worse every time I come.
Jim Uechi
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February 16, 2024
I showed up earlier than normal for paperwork and was seen somewhat quickly, within 20 min of completing paperwork. But that was just to dilate my eyes and blur my vision.
I returned to the lobby and as I write this, I've been waiting for just shy of 2 hours. I think I'm at 1:48 right now.
I did ask if I was coming up and was told at least another half hour and probably more. There us nobody left in the lobby...
As for service, I can't say yet. They seem nice. At least some. The person who updated me on the time seems less polite. As for the services provided.. I have no idea. I would probably not recommend this place. If you do come here, it seems like it would be wise to schedule the first appt of the day or the last one to avoid excessive waits. I would not schedule anywhere near lunch.
Sorry if there are typos. I can't really see right now but have nothing better to do then write this up.
I was told I was early so some of my wait was due to that. If that's the case, I should not have been sent back to the technician early but they were able to accommodate that. So this wait is more annoying because I cant really see anything clearly enough to send emails or anything.
Why didn't I go anywhere else?... well it's hard to see so I don't wanna drive more then I have to. Also they already started tech stuff putting drops in my eye so I don't wanna get billed from 2 places. And it's probably quicker to wait now than to find another appt somewhere else.
In fact I've been waiting so long my vision is starting to return from whatever the tech did.
Deborah Lauderdale
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June 15, 2024
Exceptional Service!! I was greeted with such pleasantry and All the staff was Amazing. Dr Patel was very thorough, knowledgeable and Professional. I highly recommend this establishment.
Megan “Facing East”
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May 13, 2024
Office is beautiful, girls are happy and funny, and extremely organized. Doc is amazing and thorough. Best eye exam I've ever had and I'm 48. Thank you!
Ray Rallis
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July 24, 2024
This experience was one of the best by far with staffing and the doctor they treated me with so much respect and gave me another opportunity to come back to their facility
Our Address
13453 N Main St Unit 306, Jacksonville, FL 32218, USA
I love the this office is near my home and the actual doctor is great but the wait time is absolutely ridiculous!! My appointment was for 10am I’ve gone through several rounds of testing and the time as I wait in the lobby is nearly 2 hrs. My time is precious too. It’s getting worse every time I come.
I showed up earlier than normal for paperwork and was seen somewhat quickly, within 20 min of completing paperwork. But that was just to dilate my eyes and blur my vision. I returned to the lobby and as I write this, I've been waiting for just shy of 2 hours. I think I'm at 1:48 right now. I did ask if I was coming up and was told at least another half hour and probably more. There us nobody left in the lobby... As for service, I can't say yet. They seem nice. At least some. The person who updated me on the time seems less polite. As for the services provided.. I have no idea. I would probably not recommend this place. If you do come here, it seems like it would be wise to schedule the first appt of the day or the last one to avoid excessive waits. I would not schedule anywhere near lunch. Sorry if there are typos. I can't really see right now but have nothing better to do then write this up. I was told I was early so some of my wait was due to that. If that's the case, I should not have been sent back to the technician early but they were able to accommodate that. So this wait is more annoying because I cant really see anything clearly enough to send emails or anything. Why didn't I go anywhere else?... well it's hard to see so I don't wanna drive more then I have to. Also they already started tech stuff putting drops in my eye so I don't wanna get billed from 2 places. And it's probably quicker to wait now than to find another appt somewhere else. In fact I've been waiting so long my vision is starting to return from whatever the tech did.
Exceptional Service!! I was greeted with such pleasantry and All the staff was Amazing. Dr Patel was very thorough, knowledgeable and Professional. I highly recommend this establishment.
Office is beautiful, girls are happy and funny, and extremely organized. Doc is amazing and thorough. Best eye exam I've ever had and I'm 48. Thank you!
This experience was one of the best by far with staffing and the doctor they treated me with so much respect and gave me another opportunity to come back to their facility