Able to get emergency appointment same day. Staff very professional and caring. Dr Norman explains things clearly and I hope to keep seeing him. Large single story building complex on N Main easy to find.
Margaret McClain
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March 20, 2025
The staff was very professional, short wait time, the office was very clean. Dr. Norman listened to my concerns, explain the diagnosis, and gave me a plan of action. I was pleased with the services I received.
Jim Uechi
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February 16, 2024
I showed up earlier than normal for paperwork and was seen somewhat quickly, within 20 min of completing paperwork. But that was just to dilate my eyes and blur my vision.
I returned to the lobby and as I write this, I've been waiting for just shy of 2 hours. I think I'm at 1:48 right now.
I did ask if I was coming up and was told at least another half hour and probably more. There us nobody left in the lobby...
As for service, I can't say yet. They seem nice. At least some. The person who updated me on the time seems less polite. As for the services provided.. I have no idea. I would probably not recommend this place. If you do come here, it seems like it would be wise to schedule the first appt of the day or the last one to avoid excessive waits. I would not schedule anywhere near lunch.
Sorry if there are typos. I can't really see right now but have nothing better to do then write this up.
I was told I was early so some of my wait was due to that. If that's the case, I should not have been sent back to the technician early but they were able to accommodate that. So this wait is more annoying because I cant really see anything clearly enough to send emails or anything.
Why didn't I go anywhere else?... well it's hard to see so I don't wanna drive more then I have to. Also they already started tech stuff putting drops in my eye so I don't wanna get billed from 2 places. And it's probably quicker to wait now than to find another appt somewhere else.
In fact I've been waiting so long my vision is starting to return from whatever the tech did.
Janease Adams
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April 17, 2025
Friendly staff, clean facility through examation explained procedure and detail prior to surgery very professional.
Amanda B
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February 15, 2024
Absolutely phenomenal care, and great experience. From being warmly greeted by the front desk staff, to the technicians skill and kindness while completing necessary screenings, to a professional and friendly provider performing the exam, to the send off at the close of the visit... pleasant, caring, mindful, professional, prompt, excellent communication...Awesome Team!!! We definitely recommend this practice. This team made a yearly eye exam as comfortable as possible. Thank you so much. My grandfather was in Excellent hands in your care. Thank you for keeping his peepers healthy. We appreciate you!
Our Address
13453 N Main St Unit 306, Jacksonville, FL 32218, USA
Able to get emergency appointment same day. Staff very professional and caring. Dr Norman explains things clearly and I hope to keep seeing him. Large single story building complex on N Main easy to find.
The staff was very professional, short wait time, the office was very clean. Dr. Norman listened to my concerns, explain the diagnosis, and gave me a plan of action. I was pleased with the services I received.
I showed up earlier than normal for paperwork and was seen somewhat quickly, within 20 min of completing paperwork. But that was just to dilate my eyes and blur my vision. I returned to the lobby and as I write this, I've been waiting for just shy of 2 hours. I think I'm at 1:48 right now. I did ask if I was coming up and was told at least another half hour and probably more. There us nobody left in the lobby... As for service, I can't say yet. They seem nice. At least some. The person who updated me on the time seems less polite. As for the services provided.. I have no idea. I would probably not recommend this place. If you do come here, it seems like it would be wise to schedule the first appt of the day or the last one to avoid excessive waits. I would not schedule anywhere near lunch. Sorry if there are typos. I can't really see right now but have nothing better to do then write this up. I was told I was early so some of my wait was due to that. If that's the case, I should not have been sent back to the technician early but they were able to accommodate that. So this wait is more annoying because I cant really see anything clearly enough to send emails or anything. Why didn't I go anywhere else?... well it's hard to see so I don't wanna drive more then I have to. Also they already started tech stuff putting drops in my eye so I don't wanna get billed from 2 places. And it's probably quicker to wait now than to find another appt somewhere else. In fact I've been waiting so long my vision is starting to return from whatever the tech did.
Friendly staff, clean facility through examation explained procedure and detail prior to surgery very professional.
Absolutely phenomenal care, and great experience. From being warmly greeted by the front desk staff, to the technicians skill and kindness while completing necessary screenings, to a professional and friendly provider performing the exam, to the send off at the close of the visit... pleasant, caring, mindful, professional, prompt, excellent communication...Awesome Team!!! We definitely recommend this practice. This team made a yearly eye exam as comfortable as possible. Thank you so much. My grandfather was in Excellent hands in your care. Thank you for keeping his peepers healthy. We appreciate you!