Update - some beds got new bulbs and Kailey is Amazing please dust once in awhile. Otherwise I am happy again. Ok, the people here are great but the cost is ridiculous. I guess you have to be rich to use even a stand up or anything other than 2 of the oldest and smallest no air beds ever. Even for that you pay 35 a month.
Caity Duck Aston
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January 18, 2025
I went in for a basic tanning session and was charged $36, which felt way too high for a single use of a basic tanning bed. I will say, it came with a lotion sample. I had my own lotion but I guess that makes the price a little more justified for them. It's still more than I've ever paid for a single tan. While I appreciated being shown all the different options they offer for future reference, I was only interested in a simple session that day. Unfortunately, the staff continued to press the upsell, even after I repeatedly said no thanks. Packages might be a better deal for regular tanners, but if you're just looking for an occasional session, this isn’t the place for you.
Devon Dixon
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November 02, 2024
New here to Florida. I've got the best package and it is amazing what you get. I've only visited 2 of the spas here one in Fleming Island and the other in orange park off 295. Fleming Island is okay.. I take the extra drive to orange park for the amazing service, tanning knowledge and the beds always have new bulbs. I have not tried the spray tan but it's a newer system. Was not impressed at the other salon.
hanna briggs
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December 16, 2024
Had a very odd experience this evening going to this location, I’ve been going to this salon since it was called solus and for years, have had some hiccups with billing in the past but since then it’s been rectified. Tonight I go in for a spray tan and they charge my card for the prep lotion and the spray. They then keep swiping my card and say that they’ve been having issues with VyStar cards…. Which I’m pretty sure most of north Florida has as their bank. She tries it again and then says I could go to Publix’s ATM for cash. I was about to leave but I was in a time crunch and needed the spray before my events this week. So I go get the cash and it charges a service fee so I was irritated already. I go back and ask if I could just not be charged for the lotion considering this isn’t MY issue as to why their system isn’t accepting VyStar cards…. She declined and stated she couldn’t just give me the pack for lotion because they would see on cameras but continued to pour lotion into a ziploc bag which probably equated to half a bottle. Not mad at that but just very unprofessional. Clearly it’s not the employees fault, they looked like teenagers but whoever runs this place, i suggest you get your system fixed so you don’t miss out on business, and please fix your spray machines, they work like crap
Chelsea Kuipers
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August 28, 2024
Their monthly memberships are a scam. I only wanted to do one month before my wedding. I told the young lady who signed me up this clearly. She said that all I would have to do is call and cancel within 30 days. I call the very next day and cancel which was within 30 days since there was 31 days in the month. They are having a ‘special’ where if you sign up for the diamond package it’s half off. Of course they bill me this month. I call and she tells me in the contract they have to bill you at least once after you sign up. So you have to pay for 2 months if you cancel within 30 days or not. Such a scam. Beware that you will be paying for an extra month no matter what. Do yourself a favor and just go to planet fitness and tan, at least they don’t bill you after you cancel and it’s not 80$!!!!
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Update - some beds got new bulbs and Kailey is Amazing please dust once in awhile. Otherwise I am happy again. Ok, the people here are great but the cost is ridiculous. I guess you have to be rich to use even a stand up or anything other than 2 of the oldest and smallest no air beds ever. Even for that you pay 35 a month.
I went in for a basic tanning session and was charged $36, which felt way too high for a single use of a basic tanning bed. I will say, it came with a lotion sample. I had my own lotion but I guess that makes the price a little more justified for them. It's still more than I've ever paid for a single tan. While I appreciated being shown all the different options they offer for future reference, I was only interested in a simple session that day. Unfortunately, the staff continued to press the upsell, even after I repeatedly said no thanks. Packages might be a better deal for regular tanners, but if you're just looking for an occasional session, this isn’t the place for you.
New here to Florida. I've got the best package and it is amazing what you get. I've only visited 2 of the spas here one in Fleming Island and the other in orange park off 295. Fleming Island is okay.. I take the extra drive to orange park for the amazing service, tanning knowledge and the beds always have new bulbs. I have not tried the spray tan but it's a newer system. Was not impressed at the other salon.
Had a very odd experience this evening going to this location, I’ve been going to this salon since it was called solus and for years, have had some hiccups with billing in the past but since then it’s been rectified. Tonight I go in for a spray tan and they charge my card for the prep lotion and the spray. They then keep swiping my card and say that they’ve been having issues with VyStar cards…. Which I’m pretty sure most of north Florida has as their bank. She tries it again and then says I could go to Publix’s ATM for cash. I was about to leave but I was in a time crunch and needed the spray before my events this week. So I go get the cash and it charges a service fee so I was irritated already. I go back and ask if I could just not be charged for the lotion considering this isn’t MY issue as to why their system isn’t accepting VyStar cards…. She declined and stated she couldn’t just give me the pack for lotion because they would see on cameras but continued to pour lotion into a ziploc bag which probably equated to half a bottle. Not mad at that but just very unprofessional. Clearly it’s not the employees fault, they looked like teenagers but whoever runs this place, i suggest you get your system fixed so you don’t miss out on business, and please fix your spray machines, they work like crap
Their monthly memberships are a scam. I only wanted to do one month before my wedding. I told the young lady who signed me up this clearly. She said that all I would have to do is call and cancel within 30 days. I call the very next day and cancel which was within 30 days since there was 31 days in the month. They are having a ‘special’ where if you sign up for the diamond package it’s half off. Of course they bill me this month. I call and she tells me in the contract they have to bill you at least once after you sign up. So you have to pay for 2 months if you cancel within 30 days or not. Such a scam. Beware that you will be paying for an extra month no matter what. Do yourself a favor and just go to planet fitness and tan, at least they don’t bill you after you cancel and it’s not 80$!!!!