Turnkey Roofing of Florida

9838 Old Baymeadows Rd, Jacksonville, Florida, USA

About Turnkey Roofing of Florida

4.5 / 5

from reviews

    Liz Bee Gee
    -
    January 27, 2025

    Very pleased with Turnkey Roofing. They did everything they said they would do. Ben and John were very professional, informative, nice and polite. They explained every step of the process to me, checked in and followed up on any questions I had. Their hard working crew started and finished the job on a timely manner. I highly recommend Turnkey Roofing!

    Barbara Hardwick
    -
    December 16, 2024

    John Wannamaker is extremely professional and a pleasure to work with. His methodical approach to explaining the products, warranties and the processes in replacing my roof, made it a stress-free experience for me. On the day of installation, the crew was on time and ready to work. They prepped the ground area and had a designated crew member for clean-up throughout the day, leaving mine and my neighbor’s yards clean of debris. They did a beautiful job! Many thanks to John and the Turnkey staff who were tremendously supportive and helpful during my year+ long insurance claim.

    Michael Masiello
    -
    November 15, 2024

    Turnkey roofing replaced my hurricane damaged shingle roof quickly and with exceptional service. The Manager, John Wannamaker kept us informed throughout the entire proces and even moved our install date up two days to beat more stormy weather forcasted. I highly recommend Turnkey Roofing for all of your roofing needs.

    Mark Pruett
    -
    December 07, 2024

    In August 2022 Turnkey Roofing replaced the roof on my townhouse in which I was invoiced for double underlayment, ridge vent installation, roof shingles and step flashing. In September 2024 Turnkey was called to check the same roof due to leaking and I was told it was the ridge vent leaking due to neighboring townhouse installing a tarp cover over their roof. Was told the roof over my townhouse was not leaking. And, if any leaks, it was caused by Helene and the neighboring roof tarp somehow leaking through the ridge vent. This was just after Helene and before Hurricane Milton. I never received a full explanation other than the ridge vent on roof was leaking due to the neighboring roof tarp and rain. I took this for what it was, and contacted a different company for an inspection and repairs. The following week I had a different roofing company out to check my roof with a listing of the work performed by Turnkey. After they checked my roof, they informed me there was no ridge vent installed to leak, and step flashing was not installed per the contract with Turnkey Roofing in 2022. They were not able to check for the double underlayment. I had some email communications with John Wannamaker and Ben Lavarias on November 5, 2024, with no response about the items not installed that I paid for. I have sent a few emails and left several voice messages with both and as of 12/06/2024, neither a returned call nor email response. I understand they cannot personally inspect all work done under their company name, but I feel slighted since I paid for items that weren't installed and now question the quality and integrity of the roof as a whole. Add in the fact they are no longer responding to any of my questions makes it even more frustrating. ** This review has nothing to do with a leaking roof. The neighbor is taking care of any and all damages from the water due to their tarp so that is moot. It has to do with the fact I paid for items Turnkey didn't install per the contract. After it was inspected by another company, they informed me these items weren't installed. I am sure it was done to Florida building Code since they inspected it and it passed, but they don't check your invoice to what work is done. Look at the pictures Ben, do you see step flashing and a ridge vent in the pictures your company took? I feel the pictures show it all. Turnkey did not try to resolve anything, they just stopped responding until this review. My expectation is to get what was contracted and I paid for, fully honored and completed. How ethical and honest is that Turnkey?

    Laurie Zimmer
    -
    September 03, 2024

    Gary Hammerbacher was a pleasure to work with. Gary is very knowledgeable and always available to answer any questions. I never felt like my roof was one of so many that he forgot who I was. He was willing to work within our busy schedule and provide us with a roof within the timeframe they promised. Due to Gary's professionalism, I would definitely use Turnkey again!

    Turnkey Roofing of Florida

    Our Address

    9838 Old Baymeadows Rd, Jacksonville, Florida, USA

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