I'm left with no option at this point but to pass on my experience with Turnkey. I lease my current residence and the maintenance company contracted out through Turnkey to take care of a roof leak. Turnkey showed up and determined the roof needed to be cleaned from debris, we live under a large oak tree. So they proceeded to just sweep it off on top of my grill, patio furniture, AC unit and then just left. When I reached out to them about cleaning up after themselves they said "that's not under the scope of work". While that may be true (which I doubt), they could have communicated with me about where to maybe put the debris and not leave a giant mess all over the place. It ended up being 13 bags, the 39 Gallon bags, of debris that they just left everywhere.
*edit to respond to the response: You didn't even put the stuff in piles, you blew it off all over patio furniture, my grill and the AC unit. How do you explain that? I called the landlord and they said this shouldn't have been left like this. And by continuously complain, I reached out to you twice to FINALLY get a response.
Jennifer Bass
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June 14, 2024
We had a great experience with Turnkey. Juan managed our full re-roof and has been available to us after for questions. The project was completed quickly and at a fair price. I would definitely recommend them if you need roof work done.
Laurie Zimmer
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September 03, 2024
Gary Hammerbacher was a pleasure to work with. Gary is very knowledgeable and always available to answer any questions. I never felt like my roof was one of so many that he forgot who I was. He was willing to work within our busy schedule and provide us with a roof within the timeframe they promised. Due to Gary's professionalism, I would definitely use Turnkey again!
Jen Snow
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June 07, 2024
Got roof replaced in March and I am thrilled with the level of service. They adhered to the schedule and workmanship is high quality. Juan Torres has always been extremely responsive and easy to work with, even well after the install. Highly recommend!!
Steve Nelson
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March 19, 2024
We had an excellent experience with Turnkey. All our concrete roof tiles needed to be replaced due to Hurricane Ian. Once the tiles arrived, the work was quickly scheduled. Dan Reese did an outstanding job keeping us in the loop from contract signing through work completion. Also, thanks to Chad Lewis, Hector Rojas, and the entire crew for a job well done. Once started, the job was completed within two weeks.
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9838 Old Baymeadows Rd, Jacksonville, Florida, USA
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I'm left with no option at this point but to pass on my experience with Turnkey. I lease my current residence and the maintenance company contracted out through Turnkey to take care of a roof leak. Turnkey showed up and determined the roof needed to be cleaned from debris, we live under a large oak tree. So they proceeded to just sweep it off on top of my grill, patio furniture, AC unit and then just left. When I reached out to them about cleaning up after themselves they said "that's not under the scope of work". While that may be true (which I doubt), they could have communicated with me about where to maybe put the debris and not leave a giant mess all over the place. It ended up being 13 bags, the 39 Gallon bags, of debris that they just left everywhere. *edit to respond to the response: You didn't even put the stuff in piles, you blew it off all over patio furniture, my grill and the AC unit. How do you explain that? I called the landlord and they said this shouldn't have been left like this. And by continuously complain, I reached out to you twice to FINALLY get a response.
We had a great experience with Turnkey. Juan managed our full re-roof and has been available to us after for questions. The project was completed quickly and at a fair price. I would definitely recommend them if you need roof work done.
Gary Hammerbacher was a pleasure to work with. Gary is very knowledgeable and always available to answer any questions. I never felt like my roof was one of so many that he forgot who I was. He was willing to work within our busy schedule and provide us with a roof within the timeframe they promised. Due to Gary's professionalism, I would definitely use Turnkey again!
Got roof replaced in March and I am thrilled with the level of service. They adhered to the schedule and workmanship is high quality. Juan Torres has always been extremely responsive and easy to work with, even well after the install. Highly recommend!!
We had an excellent experience with Turnkey. All our concrete roof tiles needed to be replaced due to Hurricane Ian. Once the tiles arrived, the work was quickly scheduled. Dan Reese did an outstanding job keeping us in the loop from contract signing through work completion. Also, thanks to Chad Lewis, Hector Rojas, and the entire crew for a job well done. Once started, the job was completed within two weeks.